First Time Configuration of 3CX

  • Footstep 1: Start the PBX Configuration Magician
  • Stride ii: Select New Install or Restore, Admin User and IP Blazon
  • Step 3: Choose an FQDN
  • Step four: Select DNS Type and Ports
  • Step 5: Last Configuration Options
  • Run into Also

Step 1: Start the PBX Configuration Wizard

Once 3CX is installed, the 3CX PBX Spider web C onfiguration Tool guides you through important network and security settings. To run it, open the IP of the car 3CX is installed on, followed by port 5015 in a browser, eastward.g. http://10.172.1.88:5015.  Alternatively, you tin run the configuration tool from the control line by selecting option (2). The 3CX PBX Web C onfiguration Tool  takes you through these  steps .

Step two: Select New Install or Restore ,  Admin User and IP Type

New 3CX install type

  1. Select your installation blazon and click "Adjacent":
  • "New install"  - If you lot are new to 3CX and exercise not have a license key, click on the link  provided to create a 3CX customer account and get a 3CX license primal . Copy and paste the license key hither.
  • "Restore existing backup" - Select and click on "Upload" to browse for a backup file to restore. If your 3CX license key is not included in the backup, you demand to specify information technology.
  • "Upload a configuration setup file" - Select and click on "Upload" to browse for a configuration setup file to use.
  1. C hoose a strong, example-sensitive username and password to access the Management Console  and forestall unauthorised admission to your PBX . Click "Next".
  2. Public IP address - select "Yes" to confirm or "No" to enter your public IP manually, in case your HTTP traffic is routed via a different network.  Select "Side by side" to proceed.
  3. Static  or dynamic public IP - A static IP is required f or professional use . For residential utilize or evaluation purposes, you c an utilise a dynamic IP. Althoug h 3CX detects IP changes and updates the FQDN accordingly, your calls are non routed until it does and so.  Select your public IP type and then select "Side by side".

Stride three: Choose an FQDN

3CX requires a fully resolvable FQDN (Fully Qualified Domain Name) and a matching SSL certificate, to work seamlessly in and out of the part. Y'all can choose an FQDN and 3CX will set this up for you. Important: the FQDN/subdomain you lot c hoose is linked to your licence key.

Step iv: Select DNS Blazon and Port south

  1. Select the ports to employ for HTTP and HTTPS access to the  Management Console a nd for VoIP services, i.eastward. SIP and tunnel ports . 3CX detects whether you are using NAT or not based on your IP. If y'all are behind a NAT you need to configure your firewall/router  appropriately .

  1. Select the network interface connected to the cyberspace / public IP you specified and configured with the default gateway .  In case the 3CX host features a private and direct WAN interface and users are to connect to this installation locally and remotely, select the internal interface not  configured with the default gateway, and alter the setting in "Settings" > "Network" > "Public IP" tab > " Select Network Carte du jour Interface" department, to the public interface IP accost after the installation . The FQDN and SSL Certificates are generated, downloaded from Let's Encrypt and installed on  the 3CX host machine .
  2. S pecify whether you have a managed DNS server  and c lick "Adjacent" , due east.g. Microsoft DNS :
  • Yes I have a DNS server and will configure a unmarried a FQDN that works both in and out of the office  - In this case, nosotros recommend using a single FQDN, due east.k. "mycompany.3cx.united states". The FQDN must resolve to the 3CX host machine'south IP on your LAN , and from the internet to your public IP. To do this you need to c reate an FQDN  using divide DNS .
  • No, I practise non manage a DNS server and will utilise a local IP  - e.g.  pbx.interobit.com / 192.168.0.1 or pbx.interobit.local. If y'all do not accept access to your DNS server, specify a separate external FQDN for devices connecting from outside the LAN , and a local IP or local/internal FQDN for internal devices.

Step v: Final Configuration Options

  1. Extension Length  - the  number of digits for your PBX extension numbers.  This  cannot be contradistinct afterwards . Click "Side by side" .
  2. Administrator Email  - the  PBX administrator's electronic mail address to receive important notifications. Click "Side by side" .
  3. Land and Time Zone  - Select and  click "Next".
  4. Operator & Voicemail Extension  - proper noun and e-mail address for the Operator extension , i.e. the default destination for inbound calls . So specify the "Operator & Voicemail Extension" number  for users to call back their voicemail and click "Adjacent".
  5. Countries calls can be made to  - but calls to selected countries are allowed , to reduce the risk of VoIP cost fraud. C lick "Next".
  6. Select Linguistic communication  - 3CX ships with default Us English audio prompts , i.eastward. recorded voice files played by the organization to callers and users.  You tin can select a unlike prompt set from the dropdown menu.

The configuration tool needs some time to configure 3CX and offset the services. In one case done, a confirmation page is shown with of import information, as well sent to your admin email .  Now you can log in to the management console .

See As well

  • Installing 3CX Apps for Windows , Android , iO S  and the Web .
  • Check Ports used by 3CX Telephone System  for the listing of ports that must always be available.
  • The Firewall & Router Configuration Guide  explains how to configure your firewall.
  • Recommended Hardware Specifications for 3CX Telephone System .
  • Using Fill-in & Restore
  • FQDN Direction and Allocation
  • How to Utilise Your Ain SSL & FQDN Certificate
  • Watch the Installing the 3CX Apps training video
  • Watch the Configuring the Firewall training video
  • Watch the Configuring a Desktop Phone training video
  • The 3CX Android Push Troubleshooting guide